Frequently Asked Questions
WordPress is an open source Content Management System (CMS). It powers over 25% of the web including sites like the New York Times, CNN, Forbes, Reuters, ebay, ups, GM, Sony, Mashable, and The Rolling Stones. The way the content is managed is so perfectly optimized, it turns your website into a readily indexed engine magnet – findable, accessible and shareable. It is easy to publish, configure and maintain. The support community is active, helpful and huge. The plugins are extraordinary and new ones are always coming out to remedy any issue.
What is a child theme?
Essentially, a child theme is a copy of the original theme, but it only keeps certain files in place and works in conjunction with the original theme. The purpose of the child theme is to keep a functional customized website. Occasionally, themes will have updates as they constantly work on improvement. This is a good thing. However, if you don’t have a child theme, every time there are updates to the theme, you will lose any customizations you made to the original theme. All of our sites use a child theme by use of the Genesis framework.
Can I get an email associated with the website?
Yes, we strongly suggest you do. We will set up your email as your preferred name (admin, info etc) firstname.lastname@example.org and forward it to any email you choose. Or we can set up webmail especially for that email. This may depend upon your hosting situation.
What about a URL or website address?
If you don’t have one we can assist you in selecting one and purchase it for you. You will need to renew it the following year. This fee is typically around $15.00 for the year from places like GoDaddy.
Do you host?
If you do not currently have a host, we will host your website for the first year for you at no charge.
How long does it take?
Typically 2-3 weeks. We can work together on this.
Can you provide images?
Yes at a nominal cost that will not be marked up. We have some terrific sources that have images for $10-$20 each. There are even some free sources for images. We will show you the low resolution image for approval prior to purchase.
What’s the first step?
We will have a phone call to go over the scope of the website. After our telephone meeting we will layout the parameters and timeline for the website. If mutually agreed, we will proceed.
Do you write the content?
We can help with that. It helps to have content that reflects your own personality. Excessive content writing will be billed hourly and discussed in advance.
Do you do XML site maps?
Yes, this is included.
Do you offer monthly support for updates?
Absolutely. We will keep your theme and plugins up to date. We will also modify content within reason. For example, offering a monthly special or notice of a special event. Alternatively, we will give you the tools to maintain it and make changes to it yourself. You will own it and be able to modify it and take it wherever you like.
Do you offer monthly marketing assistance?
Yes, we’d be happy to draw out a plan that works for your business. We would implement a program involving a lead generation plan as well as lead capture. This varies by the type of business and associated marketing budget.